---
title: "Get started with Goomzo"
description: "From a new account to your first SMS, in five steps."
url: "https://docs.goomzo.africa/docs/help/getting-started"
docs_index: /llms.txt
lastUpdated: 2026-11-12
section: "Get started"
related:
  - /docs/help
  - /docs/help/business-verification
---

> For an index of all documentation, see [/llms.txt](https://docs.goomzo.africa/llms.txt). Any page is also available as Markdown by adding .md to its URL.

# Get started with Goomzo

> From a new account to your first SMS, in five steps.

This guide takes you from signing up to sending your first SMS. Most of it takes a few minutes; business
verification and your sender ID wait on a review, and you can send in the meantime.

<Steps>
<Step>

### Create your account

Sign up at [app.goomzo.africa](https://app.goomzo.africa/?utm_source=llms&utm_medium=ai) with your name, email, a Tanzanian phone number and a
password, or choose **Sign up with Google**. Confirm your email from the link we send you.

Goomzo creates your first organization, named **Hobby**. Rename it in **Settings → General**.

</Step>
<Step>

### Verify your business

In **Settings → General**, under **Compliance**, add your business name and upload its TIN or BRELA certificate.
We review it and email you when you're verified. [Learn more](https://docs.goomzo.africa/docs/help/business-verification?utm_source=llms&utm_medium=ai).

</Step>
<Step>

### Request a sender ID

A sender ID is the name your texts show, such as `DUKA AMINA`. Once you're verified, request one in
**Integrations → Sender IDs**. Until it's approved, texts go out under Goomzo's. [Learn more](https://docs.goomzo.africa/docs/help/sender-ids?utm_source=llms&utm_medium=ai).

</Step>
<Step>

### Get an SMS bundle

Top up your wallet by mobile money or card in **Billing → Overview → Top up**, then pick an SMS bundle in
**Engagement → Subscriptions**. [Learn more](https://docs.goomzo.africa/docs/help/sms-bundles?utm_source=llms&utm_medium=ai).

</Step>
<Step>

### Add customers and send

In **Customers → All customers**, add customers one by one or [import a CSV file](https://docs.goomzo.africa/docs/help/import-customers?utm_source=llms&utm_medium=ai). Then
send a [message](https://docs.goomzo.africa/docs/help/messages?utm_source=llms&utm_medium=ai) to one of them, or a [broadcast](https://docs.goomzo.africa/docs/help/broadcasts?utm_source=llms&utm_medium=ai) to everyone.

</Step>
</Steps>

## Next steps

<Cards>
  <Card title="Group your customers" href="/docs/help/segments" description="Make segments, so you can reach the right ones." />
  <Card title="Connect your systems" href="/docs/developers" description="Add customers and send from your shop or point of sale." />
</Cards>

---

For an index of all available documentation, see [/llms.txt](https://docs.goomzo.africa/llms.txt)